Sunshine Coast Retail Chain
How a retail business with 3 locations and 30 employees implemented consistent prevention plans and avoided $19,358 in penalties
About the Business
This Sunshine Coast retail chain operates three store locations with a total of 30 employees. With a mix of full-time and casual staff across multiple locations, they needed a standardized approach to prevention planning.
The Challenge
Retail-Specific Compliance Needs
Retail businesses with multiple locations need standardized prevention plans that work across all stores to avoid potential penalties of $9,679 per violation.
The retail chain faced several challenges:
- Three separate locations with different management
- Mostly young, part-time workforce with high turnover
- Customer-facing environment with unique risk factors
- Need for consistent policies across all stores
The Solution
The retail chain used QldCompliance.com to:
- Create a retail-specific prevention plan template
- Implement the same core policies across all three locations
- Develop clear reporting procedures for young staff members
- Create a simple training program for new employees
The Results
Uniform Compliance
The company implemented consistent prevention plans across all locations, protecting both staff and business reputation.
With their prevention plan in place, the retail chain:
- Avoided potential fines of $19,358 (2 violations at $9,679 each)
- Improved staff retention through better workplace policies
- Reduced management time spent on compliance issues
Jessica Wong
Store Operations Manager
"With staff spread across three locations, we needed a simple, consistent approach. The prevention plan builder gave us exactly that - a clear policy that works at every store, even with high staff turnover. Training new employees is now much more streamlined with the documentation provided."
Key Results
Fine Risk Avoided
$19,358
Store Locations
3 stores
Staff Protected
30 employees
Retail-Specific Challenges
- Customer interaction risk factors
- Young workforce with high turnover
- Varying schedule and supervision levels
Retail Chain Protection
Create a prevention plan that works across all your locations and avoid $9,679 penalties per violation.